How Can We Help?

Yes. Bookings can be rescheduled or cancelled up to 48 hours before the scheduled time for a full refund. Cancellations within 48 hours are subject to a partial fee to compensate the Acharya for preparatory materials and time.

All bookings are processed through our secure wallet system using platform coins. You can add funds to your wallet, which are then used as Dakshina for services rendered. This ensures a seamless, sacred transaction experience.

Refunds are automatically processed for cancellations made within the eligible window. For special circumstances, please contact our support team via the chat feature or email us at support@savitara.com with your booking reference.

Go to your Profile page from the dashboard menu. You can update your gotra, preferred language, contact details, and birth coordinates (city/state) to ensure accurate Panchanga and Muhurta calculations.

Absolutely. Your data sovereignty is our highest priority. All personal information, including birth coordinates and gotra details, is stored in encrypted databases. We never sell or share your data with third parties. Read our full Privacy Policy for details.

Every Acharya undergoes a rigorous multi-phase verification: lineage authentication (Parampara check up to 7 generations), gotra verification, Sanskrit phonetic proficiency assessment, and confirmation of seats of study.

Our real-time matching system immediately seeks an equally qualified, lineage-verified replacement. If no suitable replacement is found, a complete refund is issued to your wallet.